Track and improve team performance
Support your team and improve internal work processes. Give them the right tools to do their job more easily. icomplete centralised task management helps motivate and improve performance and productivity when working together on projects, contracts, event management, job placements and more.
Get the team more organised
- Sales Pipeline and order tracking report features at a glance.
- Automated SMS and email reminders for follow-ups, call-backs and closing deals.
- Assign tasks to other members of the team and track their progress.
- Create Shared Project folders to keep the team in the loop on progress.
- Team targets displayed in real-time helps keep team morale high.
Track and extract important data
- Customised real-time reporting at the touch of a button.
- Track and monitor sales pipeline activity against each salesperson and clients.
- Team call log activity on a person by person basis day, call duration, call recording – ideal for home workers.
Monitor team activity in the office, home or abroad
- Built into CRM, VoIP technology allows managers to monitor call activity for each team member.
- View calls in progress. Store and listen to call recordings files associated to a contact record.
- Review call history logs on a person-by-person basis in real-time.
Centralised call tracking system
- Track & monitor team call activity all online from anywhere.
- Analyse call logs – call costs, caller ID, call duration, missed calls, etc.
- See team and individual call activity and productivity with call reporting, ideal for sales teams.
Shared calendars to share team activity
- Track individual or team calendar activity all on one page.
- Synchronise other calendars with – Outlook, iCal on Macs, desktops, tablets and other mobile devices.
- Set-up email or SMS event and task reminders.