September 17th, 2014
Business VoIP technology uptake has soared over the last few years. Not only does it offer much cheaper call rates but it is packed with fantastic features that businesses are using to manage and grow their businesses more easily. With the new breed of CRM and integrated it couldn’t get much better and here’s why:
CRM and VoIP working in synergy
Now all forms of communications can be logged and stored with a contact management CRM software all-in-one place centrally so nothing gets missed or duplicated amongst the team. The calls coming in get logged for report purposes, against users and contacts to monitor team activity and what latest conversations were had. Keeping everyone in the team up to date from an email sent, a phone call made and a sale closed.
Many businesses are now employing home workers using CRM and VoIP as they can stay in touch online with their remote team and monitor their activity from anywhere. A massive saving on office overheads, utilities, commuting costs etc.
Home workers sector is a rapidly growing market as more people are choosing not to commute and companies are looking at ways to cut costs. Making it a win win situation.
When it comes to attracting more business or persuading your existing customers to spend more a well thought out marketing strategy is key. It is good to have the right marketing software tools to help not only automate the process but enable tracking and report analysis to measure the success of each marketing method. However, so many businesses are frustrated at the current marketing systems in the market place primarily because they aren’t properly joined up. Even bolt-on or plug-in email marketing to a CRM can be a challenge. Many resort to spending a lot of time and effort setting them up or just running 2 or 3 systems alongside one another to cover their marketing needs. icomplete CRM wanted […]
Many small business owners are aware of the effects their businesses practices are contributing to climate change. As a result they are striving to reduce the amount of waste, consumption and pollution their company generates and we are no exception.
With more businesses demanding a CRM solution that provides mobile and tablet support icomplete a SAAS provider has seen a rapid change in the way clients purchase their services.